Refund Policy

At Dan Foods, customer satisfaction is our priority. However, due to the nature of our fresh food products, our refund policy is subject to the following conditions:
 

1. Non-Refundable Items

All sales are final. Since we sell fresh, perishable, and pre-packed food products, refunds or exchanges are not available unless under specific conditions.
 

2. Eligible Refund/Replacement Cases

• Product arrived damaged or spoiled.

• Product received is different from what was ordered.

• Incorrect quantity or type delivered.
   

3. Refund Request Conditions

• Contact us within 24 hours of receiving the product.

• Provide clear photos of the issue (damaged or wrong product).

• Product must be unused and in its original packaging.
   

4. Compensation Options

Depending on the case, we may offer:

• Free product replacement